Shipping
Shipping Costs and Times for Italy
Shipping to Italy is FREE.
Delivery usually takes 6-10 days.
Please note that deliveries are not made on Saturdays, Sundays, and holidays.
Contact me for further information or special needs.
Shipping and Times for International Countries
Delivery usually takes 10-14 days.
Please note that deliveries are not made on Saturdays, Sundays, and holidays.
Contact me for further information or special needs.
Shipping Methods
For shipping, I use "Mail Boxes Etc." Depending on the destination, we can choose the fastest courier from: TNT Express, BRT, UPS, and DHL.
Don Sonal Art is not responsible for lost, misplaced, delayed, or damaged goods once they have been shipped.
Once your order has shipped, you will receive a confirmation email with your TRACKING NUMBER and the courier's contact information.
For more efficient delivery, I recommend including your phone number during checkout.
Contact me for further information or special needs.
Artwork Packaging
Each artwork is custom-packaged with polystyrene and double-corrugated cardboard.
Contact me for further information or special needs.
Damage
If the artwork you receive is defective, please contact me as soon as possible, attaching photographs showing the damaged parts.
Email me at infowallartdesire@gmail.com
Please carefully inspect the package for any damage upon delivery, and I recommend signing the delivery note with the wording "with reservation," specifying the details and extent of the damage found on the packaging.